...
Skip to content

Service Level Agreement (SLA)

 
01

Purpose

This Service Level Agreement (SLA) defines the terms, conditions, and expected levels of service provided by Cybertech Computer to its clients. Our goal is to deliver reliable IT support and maintenance services that ensure smooth business operations and minimal downtime.

 
02

Scope of Services

This SLA applies to the following services offered by Cybertech Computer:

  • IT Support & Maintenance Services
  • Website Design and Development
  • Software Development
  • Cybersecurity Solutions

    •  
    03

    Service Availability

  • We strive to maintain high availability for all services.

    •  
    04

    Maintenance and Downtime

  • Scheduled Maintinance:Clients will be notified at least 48 hours in advance.
  • Unscheduled Downtime:We will communicate promptly and work to restore services as quickly as possible..

    •  
    05

    Contact Us

    Get in touch

    You can contact us by calling, visiting or writing an email.

    IFZA Business Park,DDP 68338-001,DSO, Dubai, UAE

    +971506544673​

    info@cybertech.com.pk

    Seraphinite AcceleratorOptimized by Seraphinite Accelerator
    Turns on site high speed to be attractive for people and search engines.